Return Policy

We want you to love your purchase! Because of this we have a 14 day return policy starting from the day your order arrives at your door! To start the process please email yarnworksbyweber@gmail.com. In the email please include the following: 

1. Reason you would like a return or are dissatisfied with the product. 

2. Your order number. 

3. Package arrival date. 

4. Any other questions, comments, or information we should know. 

We will respond to your request as soon as we can! We are currently a one person show, so it may take a couple of days for a response, but we will get to you! From there we will start the return process. 

Restrictions

While we want you to be happy with your products we are a small business so we do have some restrictions on returns. 

1. After 14 days we no longer accept returns 

2. The product must be in its original state. i.e. it must not be wound in to a cake or ball or unwound in anyway. 

3. We cannot make returns on products without a receipt or order number. 

4. One of a kind colorways or one off orders are not refundable.